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本书从宏观角度系统介绍了酒店业态、酒店分类、特色酒店、酒店评级、酒店集团、酒店管理名校、服务礼仪、酒店发展前景与面临的挑战。
- 版权信息
- 前言
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Unit 1 Hotel and CareersHotel and Careers
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Lead-in 导读
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Reading 阅读
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Text A About the Hotel
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Text B About the Hotel Industry
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Text C Working in the Hotel Industry
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 2 Hotel Classification
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Lead-in 导读
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Reading 阅读
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Text A Hotel Categories
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Text B Resort Hotel
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Text C Budget Hotel
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 3 Unique Hotels
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Lead-in 导读
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Reading 阅读
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Text A Poseidon Undersea Resorts
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Text B Hotel de Glace
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Text C Whitepod Hotel in Switzerland
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 4 Hotel Ratings
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Lead-in 导读
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Reading 阅读
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Text A Chinese Hotel Rating System
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Text B American Hotel Rating System
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Text C British Hotel Rating System
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 5 Hotel Groups
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Lead-in 导读
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Reading 阅读
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Text A Shangri-La Hotel Group
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Text B InterContinental Hotel Group
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Text C Hilton Hotel Group
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 6 Schools and Education
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Lead-in 导读
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Reading 阅读
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Text A Cornell University-School of Hotel Administration
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Text B Lausanne Hotel School—EHL
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Text C Glion Institute of Higher Education
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 7 Etiquette and Service
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Lead-in 导读
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Reading 阅读
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Text A Proper Serving Etiquette
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Text B Chinese Table Manners
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Text C Keys to Delivering Good Service
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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Unit 8 Development and Issues
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Lead-in 导读
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Reading 阅读
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Text A E-hospitality
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Text B Green and Sustainability
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Text C Future Development
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Useful Words and Expressions 实用词汇与表达
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Practical Reading 实用文体欣赏
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Knowledge 趣味小知识
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Exercises 练习
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Case Study 案例分析
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- 练习参考答案
- 参考书目
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