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What Is Public Trust in the Health System?
作者
：
出版日期
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2023/10/20
閱讀格式
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EPUB
ISBN
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9781447367345
EPDF and EPUB available Open Access under CC-BY-ND licence. This book explores the concept of public trust in health systems. In the context of recent events, including public response to interventions to tackle the COVID-19 pandemic, vaccination uptake and the use of health data and digital health, this important book uses empirical evidence to address why public trust is vital to a well-functioning health system. In doing so, it provides a comprehensive contemporary explanation of public trust, how it affects health systems and how it can be nurtured and maintained as an integral component of health system governance.
- Cover
- Title Page
- Copyright Page
- Table of Contents
- List of Figures and Tables
- About the author
- Acknowledgements
- One Introduction
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Part I Why do we care about public trust in the health system?
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Two What is trust?
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Relationship – we need a relation to trust
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Communication – we need to communicate to place trust
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Truth – we need truthful information to place trust
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Autonomy – we need free choice to place trust
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Alternatives – we need alternatives between which we choose to trust
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No guarantee – we cannot guarantee trust
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Concluding remarks
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Three Three health system examples: vaccination uptake, COVID-19 pandemic and health data use in health systems
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Public trust in vaccination
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Public trust in non-pharmaceutical interventions to fight the COVID-19 pandemic
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Public trust in health data use in health systems
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Concluding remarks
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Part II What is public trust in the health system?
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Four Where does public trust develop?
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How misinformation and conspiracy threaten public trust building in the public sphere
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Public trust develops in the public sphere
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Concluding remarks
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Five What builds public trust?
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Theme relating to the past
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Themes relating to the present
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Themes relating to the future
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Concluding remarks
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Six What are the effects of public trust?
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Participation
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Legitimisation
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Concluding remarks
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Seven What frames public trust?
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Communication
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Reason for the need of public trust
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Risk
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Fear
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Human error
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World-view
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Religion and afterlife
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Public mood
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Trust cannot be expected
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Concluding remarks
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Part III How can we foster public trust in the health system?
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Eight How can we build public trust by means of effective health policy and governance?
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1. Do not rush trust building
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2. Engage with the public
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3. Keep the public safe
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4. Offer autonomy to the public
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5. Plan for diverse trust relationships
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6. Recognise that trust is shaped by both emotion and rational thought
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7. Represent the public interest
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8. Work towards realising a net benefit for the health system and the public
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Concluding remarks
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Nine How can we foster public trust by means of effective communications?
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Understand the present and historical context as well as the actors involved in the health system
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Understand the mechanisms that are fundamental to building public trust
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Understand how public trust-building actions are embedded in the wider societal and political context
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Communicate via credible and reputable spokespersons
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Make the information easily understandable and tangible, and tailor the information to different target audiences
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Convene public discussion fora
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Meaningfully engage and involve responsible actors when developing a consistent communication strategy
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Provide the opportunity for public engagement and response when developing and implementing communication strategies
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Consider the potential impact of conspiracy and misinformation on the public trust-building processes
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Develop a contingency plan for events that diminish public trust
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Concluding remarks
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Ten How can we foster public trust through effective observation?
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Concluding remarks
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Eleven Conclusion
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How can we evaluate the performance of health policies to build public trust?
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What is the economic power of public trust in health systems?
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How does public trust develop in unstable societies?
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How does public trust develop in international and national health politics?
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How does history influence trust in present digital health activities?
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- References
- Index
- 出版地 ： 英國
- 語言 ： 英文
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